We're currently (01.31.2022 16:02 EST) experiencing network outage on Staten Island (East Coast DC). Network engineers are on site and investigating. Sorry for the inconvenience.
Update #1 01.31.2022 16:10 EST
Staten Island data center is currently undergoing unscheduled maintenance or upgrade work. Technicians are doing their best to complete the infrastructure upgrade and restore accessibility as soon as possible.
Thank you for your patience!
Update #2 01.31.2022 17:47 EST
Network issues in SI data center have been resolved. If you still cannot connect to your server in New York, please drop a ticket.
Once again, we do apologize for the inconvenience.