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Network Status and Server Notifications
Issues related to specific Server ID
Server uptime status by server ID
Server maintenance COMPETED: PANDA (Wednesday, June 28th, 2023)
DEER-TX server relocation: 10/10/2023 3:00 PM - 5:00 PM (COMPLETED)
DEER-TX server: MariaDB (MySQL) upgrade 10/16/2023 (COMPLETED)
TIGER-NYC server: MariaDB (MySQL) upgrade 10/27/2023 (Completed)
Network related issues
If you noticed something abnornal, please notify us ASAP!
RESOLVED: Network outage in New York: Staten Island DC (01.31.2022 16:02 EST)
Network routing issues with upstream ISP: HE (NYC) RESOLVED
Network maintenance in NYC data center: 06/01/2023
Dallas, TX: network issues within data center (RESOLVED)
NYhost.net Help Center
How to register within NYhost.net Help Center
Special Offers and Promotions
Special offers, coupon codes and web hosting discounts
Try "Home NYC" or "Unlimited NYC" for free!
Web Hosting News and cPanel Updates
Security and Emergency Notifications
A Log4J Vulnerability affects Apache Servers with Java or cPanel Apache Solr Plugins
Spoofing cPanel email messages: "Your password is about to expire" or "case ID xxx IMPORTANT"
NYHOST.NET News and Product Updates
cPanel license cost increase: January 1st, 2024
CloudFlare is now supported in Reseller Packages
AlmaLinux 8.x is now standard with cPanel servers
Major OS upgrades (cPanel servers with CloudLinux and CentOS 7): 2023-2024
ZeroSSL is now fully supported by NYhost
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How to report server or network outage
NYhost.net DNS servers
How to verify name server IP (DNS IP or host name)
DNSSEC protection for your domain name: how to enable within cPanel
Your server doesn't support the connection encryption type you have specified
Bounce back error "messages weren't sent" from Outlook.com, Live.com etc.
How to protect your email from outages and improve deliverability
Redundant email services (MX) for your domain name
Bulk email: mailing lists, newsletters and large CCs
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PHP and PHP scripts
How to upgrade or downgrade PHP version
Resource Usage: memory overload caused by Wordpress cron
Wordpress: malware removal and security
Wordpress displays blank page (site doesn't load normally)
Website is too slow: how to improve page speed
How to enable free SSL by default (force https://)
How to activate HSTS (HTTP Strict Transport Security) on your website
Website with valid SSL produces an SSL warning (no SSL lock in browser)
Let's Encrypt renewal has failed: rate limit
SSL quality test: how to test your SSL connection
Data Backups and Restore
Shared and dedicated IPs
How to obtain dedicated IPv4 IP for website
Free private shared IP for Private Resellers
Backups and Restore
Weekly onsite and monthly offsite backups
Inactive website has been terminated without prior notice
How to request free malware scan and vulnerability report
How to reset WHM or cPanel password
IP block request (firewall): how many usable IPs in IP range?
Shell, FTP and SFTP Access
How to manage your website via secured FTP
Private Reseller - Presales Questions
How long does it take to establish Private Reseller account?
Private Reseller News and Updates
Third Name Server (DNS) is now online in The Netherlands
Private Reseller Tips: useful tools that we use on daily basis
Private Reseller: FREE Billing Software
How to install or upgrade FREE ClientEXEC software
Free WHMCS license
Free private DNS for Resellers
Which payment methods do you accept?
Do you accept Bitcoin or altcoins?
Why did you charge my credit card earlier?!
How to update credit or debit card on file with Stripe
Payment extension needed: more time to pay for web hosting services
How long does it take to re-activate suspended account?
Late payment fee and account restore
Cancellations and Refunds
I'd like to cancel my web hosting subscription
I'd like to receive a full refund
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