Website with valid SSL produces an SSL warning (no SSL lock in browser)
Modified on: Tue, Nov 16, 2021 at 11:40 PM
Issue: when you visit your website with valid SSL via https://, it may show "insecure page" error or browser may not display "lock" icon near "URL" on the top. This issue is critical and should be resolved at once! Let's begin:
1. Please make sure that you have valid SSL (it didn't expire). You can press F12 in the browser (like Google Chrome) then navigate "Security > View certificate".
2. If you installed SSL recently, you may need to clear browser cache or access your website via different browser.
3. Please check HTML source of your template. All images, CSS, java code, external content, ads etc. must begin with https:// prefix. For example, this small piece of HTML code will break secure (SSL) connection:
4. You have valid SSL, all content is with https:// but page still produces SSL warning? In this case, you need to check external content. It's possible that their SSL expired or revoked. You may need to remove that source/plugin or contact script vendor.
NYhost.net offers free Lifetime SSLs from Let's Encrypt Authority (LEA) OR Sectigo. They automatically renew every 3 months.
If you accept payments or other sensitive data, we do recommend 1 year commercial grade SSLs from Sectigo (PositiveSSL) or DigiCert (RapidSSL):
PositiveSSL will cost $12 per year. RapidSSL will cost $20 per year.
We also provide free professional SSL installations. If you need any assistance with your SSL, please contact us at any time.
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