Help Center

Technical Support 1

• How to report server or network outage

DNS 3

• NYhost.net DNS servers
• How to verify name server IP (DNS IP or host name)
• DNSSEC protection for your domain name: how to enable within cPanel

Email 12

• Your server doesn't support the connection encryption type you have specified
• Bounce back error "messages weren't sent" from Outlook.com, Live.com etc.
• How to protect your email from outages and improve deliverability
• Redundant email services (MX) for your domain name
• Bulk email: mailing lists, newsletters and large CCs

View all 12

PHP and PHP scripts 5

• How to upgrade or downgrade PHP version
• Resource Usage: memory overload caused by Wordpress cron
• Wordpress: malware removal and security
• Wordpress displays blank page (site doesn't load normally)
• Website is too slow: how to improve page speed

SSL 5

• How to enable free SSL by default (force https://)
• How to activate HSTS (HTTP Strict Transport Security) on your website
• Website with valid SSL produces an SSL warning (no SSL lock in browser)
• Let's Encrypt renewal has failed: rate limit
• SSL quality test: how to test your SSL connection

Shared and dedicated IPs 2

• How to obtain dedicated IPv4 IP for website
• Free private shared IP for Private Resellers

Backups and Restore 2

• Weekly onsite and monthly offsite backups
• Inactive website has been terminated without prior notice

Security 3

• How to request free malware scan and vulnerability report
• How to reset WHM or cPanel password
• IP block request (firewall): how many usable IPs in IP range?

Shell, FTP and SFTP Access 1

• How to manage your website via secured FTP

Dedicated and VPS server management 1

• Excessive resource usage: dbus (AlmaLinux 9.x)