You can request website restore (or partial restore like data base or email) at any time via Help Center or email: help at nyhost.org. Successful restore will cost $10 (one time fee) per cPanel account. If you do have own backup, restore is FREE of charge!
Please provide following information:
- Your website address;
- cPanel username;
- Restore type: FULL (all files and folders), public_html folder restore, email restore or data base restore.
- Date of backup if known. You can ask us for available backup dates prior restore.
If you have full cPanel backup, please provide the following:
- Your website address;
- cPanel username;
- Location of backup file, for example, /home/username/backup.tar.gz (we accept local backup files only. Please do not send us remote links (cloud storage etc.)
Please note that NYhost.net cannot guarantee availability of backups. You MUST keep own backups on local computer or in cloud at ALL times!