You can request website restore (or partial restore like data base or email) at any time via Help Center or email: help at nyhost.org. Successful restore will cost $10 (one time fee) per cPanel account. If you do have own backup, restore is FREE of charge!
Please provide following information:
- Your website address;
- cPanel username;
- Restore type: FULL (all files and folders), public_html folder restore, email restore or data base restore.
- Date of backup if known. You can ask us for available backup dates prior restore.
If you have full cPanel backup, please provide the following:
- Your website address;
- cPanel username;
- Location of backup file, for example, /home/username/backup.tar.gz
Please note that NYhost.net doesn't guarantee availability of backups. You MUST keep own backups on local computer or in cloud at ALL times!