Wordpress displays blank page (site doesn't load normally)

Modified on Tue, 15 Feb 2022 at 10:35 PM

Your Wordpress website may ocassionally display blank page instead of normal template. In most cases, it's caused by outdated theme or incompatible plugin. First things to do:

1. Try to use different or child theme. If website works, your main theme became incompatible and must be updated. You should check any custom settings, code etc.

2. Activate logs via wp-config.php file. Connect to your website via FTP (we recommend free Filezilla) then find wp-config.php file. Open it with any editor like Notepad then change this line:

define( 'WP_DEBUG', true );

In order to activate logs, please enter following line:

define( 'WP_DEBUG_LOG', true);

Error logs will be logged inside wp-content folder. If you don't understand specific error, please drop a ticket to HelpDesk. We'll be happy to assist you!

Please note: NYHOST.NET provides basic assistance with any PHP script. We do not customize nor fix broken plugins and themes. If you cannot fix something, weekly backups are available for restore.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article